FindCliques — Brand Master Guide (Help Center)

It explains mission, audiences, personas, scenarios, features, plans & pricing architecture, CHLOM™ attribution, data/privacy/security, onboarding, how‑tos, troubleshooting, case studies, KPIs, accessibility, sustainability, legal, roadmap, and a ship checklist. Cross‑references name other CrownThrive brands and platforms but do not link out.

0) Document Metadata

  • Brand: FindCliques
  • URL (canonical): findcliques.com
  • Doc Type: Brand Master (Public Help Center)
  • Owner: CrownThrive Discovery & Community Platforms
  • Version: v1.0
  • Last Updated: 2025‑08‑27
  • Review Cadence: Quarterly or on major release
  • CHLOM™ Fingerprint ID: [auto‑generated]
  • Canonical Source: Help Center → Brand Masters → FindCliques

1) Brand Snapshot

  1. One‑liner: Discover, join, and promote groups across platforms—connect your people, grow your reach.
  2. Elevator pitch: FindCliques is a cross‑platform groups directory and promotion hub for Telegram, WhatsApp, Discord, Facebook Groups/Pages, Reddit, and more. Users find like‑minded communities; admins promote and grow memberships with featured placement and simple analytics.
  3. Core promise: The fastest way to find your tribe and responsibly grow it.
  4. Role in CrownThrive: Community discovery layer feeding CrownThrive IO (publishing/UTM), CrownLytics (analytics), CrownPulse (social proof), ThrivePush (reminders), CrownRewards (loyalty), Crown Affiliates/Ambassadors (distribution), ThriveTickets (events), Kamora360 (CRM & ops), ThriveTools SEO/OPT (findability & performance). Part of the Cliques Ecosystem beside NFTCliques and ChainCliques.

2) Mission, Vision, Values

  • Mission: Connect people to communities that matter—and make growth ethical, measurable, and sustainable.
  • Vision (3–5 years): The most trusted, inclusive directory for interest‑based communities across chat, social, and web3.
  • Values: Belonging • Integrity • Accessibility • Sustainability • Privacy‑first • Measurable impact.
  • Operating tenets: Clear category taxonomy; responsible promotions; safety over speed; verified impact.

3) Audiences (Who It’s For)

  • Members: People seeking interest‑based groups (gaming, fitness, networking, education, creative arts, parenting, finance, wellness, spirituality, local causes, events).
  • Group Admins/Owners: Community builders needing reach—featured placements, banner/descriptions, and join‑click tracking.
  • Publishers/Creators: Curators who embed or recommend cliques and want proof + payout rails via Crown Affiliates.
  • Organizations/Programs: Schools, nonprofits, faith orgs, clubs, and brands centralizing their communities.
  • Eligibility & restrictions: 18+; comply with Acceptable Use; no NSFW/explicit, hate, violence, or illegal activity; limited allowance for censored/artistic content if policy‑compliant.

4) Persona Library (Narrative Profiles)

Community Builder (Discord/Telegram Admin) Goals: Increase qualified joins; keep culture intact. Pain points: Low discovery; spammy ads; policy risk. Signals: Join‑rate, retention, report volume. Touchpoints: Featured listing; copy/banner; analytics panel; tidy moderation workflow.

Local Organizer (WhatsApp/Facebook Group) Goals: Fill events and volunteer days; onboard newcomers. Pain points: Fragmented comms; slow growth. Signals: New members per week; event RSVPs. Touchpoints: Category placement; ThriveTickets for RSVPs; ThrivePush reminders.

Publisher/Creator Goals: Recommend great groups; grow newsletter/social; earn ethically. Pain points: Weak proof; unclear policies. Signals: CTR, EPC (when using Crown Affiliates), list growth. Touchpoints: Curated roundups; CrownPulse proof; performance review in CrownLytics.

Program Director (Education/Nonprofit/Faith) Goals: Cohort/community continuity; safe onboarding. Pain points: Policy & safeguarding; inconsistent visibility. Signals: Verified joins; incident/takedown rate; donor/volunteer lift. Touchpoints: Multi‑category listings; safety guidelines; reporting channel via Collab Portal.

5) Scenarios (Jobs‑To‑Be‑Done Playbooks)

  1. “Launch a Featured Listing in 10 Minutes” — Create account → choose category/platform tags → add bannner/description → deposit funds → enable Featured → monitor views/joins; add CrownPulse widgets on your site for proof.
  2. “Cross‑Platform Community Hub” — Aggregate Telegram, WhatsApp, Discord links into one page; publish via CrownThrive IO; run ThrivePush nudges for onboarding; track weekly joins in CrownLytics.
  3. “Event Week Funnel” — List the event’s chat group under Events & Meetups; push attendees to ThriveTickets; schedule count‑down reminders; recap check‑ins vs. joins.
  4. “Newsletter Lift” — Curate 5 cliques for your niche; add disclosure; measure CTR/EPC via Crown Affiliates (where offers apply); rotate monthly.
  5. “City/Chapter Rollout” — Clone a template listing per city; embed WhatsApp/Telegram links; staff moderators; run CrownRewards for verified participation.

6) Features and Tools (What You Can Do)

  • Browse & Search: Category filtering across Hobbies & Interests, Gaming, Professional Networking, Technology, Health & Fitness, Education & Learning, Entertainment, Social & Relationships, Travel & Adventure, Finance & Investing, Lifestyle, Community & Local Groups, Causes & Activism, Business & Entrepreneurship, Parenting & Family, Creative Arts, Spirituality & Religion, Science & Innovation, Pets & Animals, Events & Meetups.
  • Multi‑Platform Coverage: Telegram, WhatsApp, Discord, Facebook Groups/Pages, Reddit, X, and more.
  • Promotion Tools: Featured listings in high‑visibility zones; custom descriptions/banners; simple analytics to track views and joins.
  • Safety & Moderation: AUP‑aligned content standards; NSFW/explicit content prohibited (limited allowance for non‑grotesque, censored artistic material if compliant); reporting tools; enforcement playbook.
  • Sustainability Hooks: Each transaction contributes to tree‑planting (EcoDrive) and carbon removal (Stripe Climate).
  • Payments: Stripe/PayPal today; crypto support planned.
  • Support: Help Center pages, FAQs, and contact path; Collab Portal for escalations. Ecosystem connections: CrownThrive IO (publishing), CrownLytics (insights), CrownPulse (proof), ThrivePush (nudges), ThriveTickets (events), Crown Affiliates/Ambassadors (distribution), CrownRewards (loyalty), Kamora360 (CRM), ThriveTools SEO/OPT (visibility & performance).

7) Plans & Pricing (Narrative Architecture)

  • Wallet & Deposits: Digital wallet for promotions; 5% platform fee applied to each deposit; minimum $25 and maximum $500 per transaction; funds are non‑refundable and not withdrawable (held for future platform use).
  • Featured Listing Duration: Determined by the plan purchased; may rotate in placement; removal occurs for policy violations.
  • Payments: Stripe or PayPal; crypto options planned.
  • Refunds: All payments/deposits are non‑refundable. Pricing builder guidance: Show worked examples (e.g., $100 deposit – 5% fee; net wallet balance; projected impressions); document edge cases (policy removal, rotation windows, exhausted balance, currency/region differences).

8) Attribution, IP, and Licensing (CHLOM™)

  • Brand IP: FindCliques™ owned by CrownThrive, LLC.
  • UGC: Users retain ownership; platform receives non‑exclusive, royalty‑free license to display and distribute for operation/promotion; comply with IP laws.
  • Disclosure: Publishers/creators must use compliant disclosures when monetizing via Crown Affiliates; follow platform/jurisdiction rules.
  • Automated Licensing: CHLOM™ License Exchange (LEX) for attribution audits and eligible royalties across placements.

9) Data, Privacy, and Security

  • Data: Device data (IP, browser, cookies, pages, referrers), account profile, listing metadata, transactions, diagnostics.
  • Security: Encryption in transit/at rest; backups; vulnerability management; periodic audits.
  • Access Controls: Role‑based permissions; least privilege.
  • Compliance: Privacy Policy, Cookie Policy, GDPR awareness; consent preferences; incident response and breach notices.
  • User Controls: Export/deletion by verified owners; abuse reporting.

10) Onboarding and Quick Start

For Members

  1. Create an account; browse categories; follow “Join Clique” to the external platform.
  2. Save favorites; report issues if a listing is outdated or unsafe. For Group Admins
  3. Create an account; complete group profile (platform tags, category, banner, description).
  4. Deposit funds into wallet; enable Featured promotion for visibility.
  5. Monitor views/joins; refresh creative and categories monthly; align with AUP.
  6. Add CrownPulse proof to your site; schedule ThrivePush nudges; track impact in CrownLytics.

11) How‑Tos (Step‑By‑Step)

  • Create a listing that passes AUP and stands out.
  • Choose categories and platform tags for discovery.
  • Fund your wallet and enable a Featured listing.
  • Write compliant descriptions and use banners ethically.
  • Measure views, clicks, and joins; read trends in CrownLytics.
  • Run an event funnel with ThriveTickets + ThrivePush.
  • Add proof widgets with CrownPulse.
  • Request takedown or report a violation with timestamps and evidence.

12) Troubleshooting and FAQs

  • “My listing isn’t appearing.” Verify category/platform tags, wallet balance, and Featured status; confirm no policy violations.
  • “Joins look low.” Tighten copy, add clearer CTAs, update banner, try a different category; ensure your external group invite link isn’t rate‑limited.
  • “Payment failed.” Check Stripe/PayPal status; retry; contact support with transaction ID.
  • “Refunds?” Deposits and payments are non‑refundable.
  • SLA: Community (best effort), Standard (48h), Priority (24h), Enterprise (contracted).

13) Case Study Pattern (for Publication)

  • Title: Outcome + persona + timeframe.
  • Snapshot: Platform(s), category, geography, moderation posture.
  • Challenge → Approach → Results: Joins/week, CTR to external group, report rate, retention after 30 days.
  • CrownThrive Stack: FindCliques + CrownLytics + CrownPulse + ThrivePush (+ others as relevant).
  • Replication Steps: Listing setup, copy, category mix, cadence, and measurement plan.
  • Assets: Permissioned screenshots and quotes.

14) Use Cases by Persona and Industry

  • Gaming & Creator: Discord hubs; event night channels; streamer collabs.
  • Health & Wellness: WhatsApp accountability groups; cohort check‑ins; CrownRewards participation.
  • Education & Courses: Study groups; office‑hour chats; CrownThriveU funnels.
  • Local & Community: Volunteer corps; neighborhood watches; ThriveTickets event coordination.
  • Business & Entrepreneurship: Mastermind cliques; pitch circles; Crown Affiliates placements.
  • Web3/Tech: Project and DAO groups via ChainCliques; NFT drops via NFTCliques.

15) Metrics and KPI Framework

  • North‑stars: New joins/week from FindCliques; join‑to‑retain at 30 days; report/violation rate.
  • Operational: Listing approval time, policy takedowns, wallet utilization, rotation coverage.
  • Growth: Admin activation, four‑week retention, Featured adoption, ecosystem cross‑traffic.
  • Reporting rhythm: Weekly snapshot, monthly review, quarterly deep dive via CrownLytics with CrownPulse signals.
  • Data dictionary: Define join, view, click‑thru, violation, rotation.

16) Community, Ambassadors, and Affiliates

  • Crown Ambassadors: Curated capsules and category takeovers.
  • Crown Affiliates: Ethical monetization for curators and publishers.
  • Community guidelines: Respect, honesty, anti‑spam; zero tolerance for deception or hate.
  • Rewards: CrownRewards earn/burn hooks for verified actions and events.

17) Accessibility and Inclusion

  • Baseline: Contrast, captions for tutorial media, alt text, keyboard navigation.
  • Representation: Imagery and voice reflecting our communities.
  • Localization: Language/region formats; categorize local groups clearly.
  • Accommodation: Contact path for accessible alternatives.

18) Sustainability, Social Good, and Impact

  • Environmental: Tree planting via EcoDrive and carbon removal via Stripe Climate; publish impact stats; avoid over‑claiming.
  • Social: Community uplift through inclusive discovery and safe growth.
  • Impact reporting: Central audits and summaries.

19) Legal, Policy, and Compliance

  • Terms & AUP: Participation rules; prohibited content; moderation and takedowns.
  • Privacy & Cookies: Device data, consent preferences, data rights; cookie notice.
  • Payments: Stripe/PayPal; non‑refundable deposits; wallet rules; arbitration venue; 18+ age gate.
  • Records: Logs and retention schedules with audit trails.
  • Licensing: CHLOM™ issuance, verification, and enforcement for UGC where applicable.

20) Roadmap and Changelog

  • Themes: Richer analytics for join‑tracking, improved Featured rotation transparency, crypto payments, deeper policy tooling, localized experiences.
  • Recent releases: Date‑stamped notes and impact.
  • Deprecations/migrations: Timelines and guidance.
  • Feedback loop: Intake and review cadence across Community Platforms, Product, and Support.

21) Ecosystem Cross‑References (No Links)

FindCliques • NFTCliques • ChainCliques • CrownThrive IO • Locticians • SocialAIly • CrownLytics • CrownPulse • ThrivePush • ThriveTickets • Thrive AI Studio • NeuralCraft • ThriveTools/OPT • ThriveTools SEO • Kamora360 • The Mane Experience • Melanin Magic • Melanated Voices Platform (MVP on Roku) • Melanated Voices TV • CrownThriveU • CrownRewards • CrownFluence • Crown Ambassadors • Crown Affiliates • AdLuxe Network • Go‑Flipbooks • Collab Portal • The TAME Gallery • The Artful Mane Gallery • Wearable Art.

22) SEO, Taxonomy, and Navigation (Narrative)

  • Category: Help Center → Brand Masters.
  • Tags: communities, groups directory, promotions, featured listing, cross‑platform.
  • Slug: /help/findcliques/master
  • Meta title: “FindCliques — Master Guide | CrownThrive”.
  • Meta description: “Mission, features, plans, how‑tos, and use cases for FindCliques across the CrownThrive ecosystem.”

23) Editorial Voice and Style

  • Voice: Direct, strategic, culturally authentic, empowering.
  • Structure: Short paragraphs and bullet lists; no tables.
  • Claims: Specific and verifiable; avoid over‑promising.
  • Visuals: Representative imagery and simple diagrams where helpful.
  • Consistency: Standard capitalization and terminology across Help Center.

24) Production Checklist (Ship‑Ready)

  • Mission/vision/values finalized.
  • Persona library validated.
  • Scenarios documented with cross‑brand flows.
  • Feature inventory and plan entitlements verified.
  • Plan limits, wallet flow, and policy language reviewed by Legal/Finance.
  • How‑tos drafted, tested, and time‑boxed.
  • Troubleshooting and FAQs sourced from real issues.
  • Case study scheduled or published.
  • KPIs wired to CrownLytics; sample screenshots captured.
  • Accessibility and localization review complete.
  • Sustainability and attribution language added.
  • Legal and CHLOM™ fingerprint verified.
  • SEO meta and slug set; nav placement approved.
  • Support/SLA tier mapping done.
  • Changelog entry created and owner assigned.

End of master. Clone for how‑to subsections (e.g., “Create a Compliant Listing,” “Fund Wallet & Enable Featured,” “Optimize Categories & Copy,” “Event Week Funnel with ThriveTickets,” “Monthly Join Review in CrownLytics,” “Safety & Reporting Guide”).

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