Effective Date: January 13, 2025
1. Scope of Policy
This Privacy Policy applies to all services, platforms, and brands operated by CrownThrive, LLC, including:
ThriveBeauty: The Mane Experience, Locticians Community and Directory, Melanin Magic, The TAME Gallery, The Artful Mane Gallery, NFTCliques, ThriveBookings, CrownThriveU
ThriveConnect: FindCliques, Melanated Voices Platform on Roku, CrownFluence, Kamora360, ThrivePeer, AdLuxe Network, Melanated Voices TV, Locticians TV, ThriveGather Spaces, Collab Portal, Crown Affiliates, Crown Ambassadors, Go-Flipbooks, CrownRewards, The Sermon Toolkit
ThriveOps: CrownApps, CrownLytics, CrownThrive IO, CrownPulse, ThrivePush, ThriveTickets, Thrive AI Studio, ThriveTools
Thrivestments: Business Accelerators, Investment Vehicles, Research and Development Grants, Cryptocurrency, Stocks, Mutual Funds
ThriveHope: EcoDrive, Stripe Climate Initiatives, Scholarships, Sponsorships
By using any CrownThrive, LLC services, you agree to the terms of this Privacy Policy.
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2. Information We Collect
2.1 Categories of Data
Personal Identification Information: Name, email address, phone number, postal address, login credentials, payment details
Usage Data: IP address, device details, browser type, operating system, browsing behavior
Communication Data: Records of inquiries, complaints, feedback, and customer support interactions.
Payment Data: Information for processing financial transactions securely through third-party payment processors
Know Your Customer (KYC) Data: For platforms requiring identity verification, such as SocialAIly, CrownFluence, and ThriveBookings, we may collect government-issued identification, proof of address, or tax documentation
Metadata: Data related to user interactions with content or advertisements
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3. Purpose of Data Collection
CrownThrive, LLC collects data for the following purposes:
3.1 Service Provision: Operate, maintain, and deliver our services and features
3.2 Personalization: Tailor content, advertisements, and recommendations to user preferences
3.3 Security: Ensure the safety and integrity of our platforms
3.4 Legal Compliance: Meet legal obligations, such as record-keeping and tax compliance
3.5 User Support: Respond to inquiries, resolve issues, and improve user experience
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4. Data Deletion Policy
4.1 How to Request Data Deletion
You may request the deletion of your personal data through the following methods:
Account Settings: Navigate to the "Account" or "Privacy Settings" section of your platform account to delete your data or account.
Email Request: Send an email to [email protected] with your full name, the platform or platforms associated with your data, and a description of the data you wish to delete.
Platform Contact Forms: Use the contact form available on the platform you are using, such as SocialAIly, CrownFluence, or ThriveBookings, to submit your deletion request.
KYC Data Requests: For platforms requiring KYC, data deletion requests will be processed after verifying compliance with applicable regulations and retention requirements.
4.2 Verification of Identity
To protect your information, we will verify your identity before processing deletion requests. Verification may include:
Confirmation through the registered email address
Additional documentation, such as a government-issued ID, for platforms requiring KYC
4.3 Processing Timeline
All verified deletion requests will be processed within 30 calendar days.
Users will receive a confirmation once the data has been deleted.
Certain legal obligations may require us to retain data until retention periods expire.
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5. User Rights
CrownThrive, LLC ensures compliance with user rights under applicable data protection laws, including:
5.1 Right to Access: Request a copy of the data we hold about you
5.2 Right to Rectification: Request corrections to incomplete or inaccurate information
5.3 Right to Erasure: Request deletion of your data, subject to legal limitations
5.4 Right to Restrict Processing: Request a pause on data processing in specific circumstances
5.5 Right to Portability: Request the transfer of your data to another platform or service
5.6 Right to Object: Opt out of data processing for certain purposes, such as marketing
To exercise these rights, email [email protected].
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6. Security Measures
CrownThrive, LLC employs robust security measures to protect your data, including:
6.1 Data Encryption: Sensitive data is encrypted in transit and at rest
6.2 Access Controls: Only authorized personnel can access your data
6.3 Audit Trails: Regular reviews and audits of data access and usage
6.4 Incident Response Plans: Comprehensive plans to address potential breaches promptly
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7. Retention of Data
Personal data is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Data collected for KYC compliance may be retained for regulatory purposes. Once the retention period expires, data is securely deleted or anonymized.
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8. Third-Party Data Sharing
CrownThrive, LLC may share data with trusted third parties, including:
Payment processors for secure transaction handling
Analytics providers to improve platform performance
Marketing partners for targeted promotions
Legal authorities if required by law
All third-party partners are required to comply with strict confidentiality and data protection agreements.
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9. Updates to This Policy
CrownThrive, LLC reserves the right to update this policy as necessary to reflect changes in legal requirements, platform features, or business practices. Users will be notified of significant updates via email or platform notifications.
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10. Contact Information
For questions or concerns about this Privacy Policy, contact us at [email protected].