Managing Bookings and Service Listings with ThriveSeat

This guide walks you through using Thri

veSeat to manage bookings and service listings.

Overview

ThriveSeat is CrownThrive’s booking and appointments platform, allowing professionals to manage appointments and services across beauty, wellness, and experiences. Use it to create service listings, manage availability, accept payments, and communicate with clients – all integrated with CrownThrive’s ecosystem.

Create or Log in to Your Account

1. Navigate to crownthrive.io and log in with your CrownThrive credentials.

2. If you don’t have a provider account, apply to join ThriveSeat by submitting your business details.

Set Up Your Service Profile

1. Complete your provider profile with contact information, operating hours, and service area.

2. Add credentials or licensure if required for your industry.

3. Connect payment processors (Stripe, PayPal, etc.) so clients can prepay or place deposits.

Create a Service Listing

1. Click **Create Service** and choose the category that best fits (e.g., haircare, wellness, coaching).

2. Enter details like service name, description, duration, price, location (in-person or virtual), and any prerequisites.

3. Upload images or media to showcase your work.

4. Assign the listing to a project or campaign for tracking in CrownLytics.

Manage Availability & Bookings

1. Set your availability calendar, including days of the week, time slots, and blackout dates.

2. Use automated scheduling rules to prevent double-booking and ensure buffer times between appointments.

3. Review incoming booking requests and confirm, reschedule, or decline.

4. Send automatic reminders via email/SMS to reduce no-shows.

Accept Payments & Manage Transactions

1. Ensure your payment processor is connected and set policies for deposits, full payments, tips, and refunds.

2. Track earnings and payouts from the ThriveSeat dashboard and export reports for accounting.

3. Apply promotions or discounts via CrownRewards or affiliate codes.

Engage with Clients & Integrate with CrownThrive Ecosystem

1. Enable messaging or chat features to answer client questions and build relationships.

2. Collect feedback and reviews after services to build social proof on your biolink.

3. Cross-promote services on your CrownThrive IO biolink pages and social media profiles using dynamic QR codes.

4. Integrate ThriveSeat bookings with CrownPulse notifications, CrownLytics analytics, and CrownRewards loyalty programs.

Summary & Best Practices

ThriveSeat centralizes your booking management, making it easy to create service listings, manage schedules, process payments, and build lasting client relationships. Keep your profile and listings up-to-date, monitor your analytics via CrownLytics, and leverage the full CrownThrive ecosystem for marketing and customer retention.

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