This guide outlines the rules, standards, and approval processes that keep the AdLuxe Network safe, effective, and compliant for all advertisers, publishers, and affiliates within the CrownThrive ecosystem.
1. Why Compliance Matters
Maintaining compliance protects the integrity of the AdLuxe Network, ensures brand safety, and keeps campaigns running without risk of suspension.
Quick Tip: Review policies before launching campaigns to avoid delays or rejections.
2. Ad Content Guidelines
- All creatives must be truthful, non-deceptive, and accurately represent the product or service.
- Ads must comply with applicable laws in all target regions.
- Avoid misleading claims, prohibited imagery, or unsafe content.
Best Practice: Use clear CTAs and approved creative formats.
3. Prohibited Industries & Formats
- Illegal products or services.
- Adult content or explicit imagery.
- Weapons, explosives, or hazardous materials.
- Gambling, except where pre-approved and legal.
- Malware, spyware, or misleading download prompts.
4. Review & Approval Process
- All creatives undergo automated and manual review.
- Expect approval or rejection notices within 24–48 hours.
- Rejected creatives will include reasons and guidance for resubmission.
5. Brand Safety Requirements
- Ads must not appear next to harmful or controversial content.
- Publishers must ensure their properties are free from hate speech, excessive profanity, or unsafe material.
- Use brand safety filters to control where your ads appear.
6. Dispute Resolution & Appeals
- If you disagree with a review decision, file an appeal within 7 days.
- Provide supporting evidence, such as compliance certificates or revised creatives.
- Appeals are reviewed by a senior policy team.
7. Ongoing Compliance Monitoring
- AdLuxe uses automated systems to detect policy violations.
- Violations may result in campaign suspension, payment holds, or account termination.
- Repeat offenders may be permanently banned from the network.
Quick Tip: Keep records of campaign approvals and maintain updated creative files.
8. Partner Responsibility
- Advertisers, publishers, and affiliates share responsibility for compliance.
- Regularly review updated policies as rules may change based on industry standards.
9. Next Step
Once you understand compliance rules, proceed to Troubleshooting & Support to learn how to quickly resolve any issues that arise.