Effective Date: July 25, 2025 Applies To: Enterprise clients, platform partners, agency resellers, joint venture operators, API users, and white-label platform licensees using CrownThrive's technology stack or services for their own branded purposes Governing Entity: CrownThrive, LLC Location: Gretna, Virginia Contact: [email protected]
1. Definition of Enterprise & White-Label Use
“Enterprise,” “partner,” and “white-label” usage refers to:
- Clients who deploy CrownThrive-powered platforms under their own brand
- Partners who manage their own sub-platforms (e.g., booking portals, e-commerce hubs, community spaces)
- Agencies or consultants who resell our services or tools at scale to their clients
- API or private integration users
These users are distinct from standard end users and are subject to enhanced obligations and review.
2. Custom Agreements & SLA Terms
Enterprise, reseller, or white-label usage requires a formal agreement, including:
- Customized service-level agreement (SLA)
- Platform branding, usage rights, and limitations
- Performance expectations and uptime standards
- Security, support tier, and billing commitments
- Onboarding, migration, and exit terms
No white-label use is permitted without this binding agreement.
3. No Equity or Ownership Transfer
While enterprise clients may license or resell certain tools:
- They do not own the source code, database architecture, or back-end systems
- They do not gain equity, co-founder status, or intellectual property rights
- Their license is temporary and revocable based on usage, breach, or non-payment
All underlying technology remains the exclusive property of CrownThrive, LLC.
4. Branding, Attribution & Public Use
Partners must:
- Display appropriate CrownThrive credit if required by agreement
- Not misrepresent themselves as founders or creators of CrownThrive
- Ensure their clients understand they are interacting with a licensed solution (if not fully white-labeled)
False attribution or misleading public claims are grounds for termination.
5. Usage Limits & Fair Use
Enterprise plans come with specific usage caps based on:
- Number of users or clients
- API calls or transactions per day/month
- Platform bandwidth or data storage
- Volume of support or integration services
Exceeding these thresholds may result in overage fees, suspension, or renegotiation.
6. Client & User Responsibility
Enterprise partners are responsible for:
- The actions of their users or clients within their platform instance
- Compliance with all local laws and data privacy standards
- Providing first-tier support before escalating to CrownThrive
- Managing billing relationships if applicable
Partners must ensure their end users abide by CrownThrive’s global policies and terms.
7. Platform Performance & Liability
CrownThrive makes every effort to:
- Maintain 99.9% uptime
- Provide secure, scalable, cloud-hosted infrastructure
- Offer timely support through premium channels
However, CrownThrive is not liable for:
- Loss of partner revenue or client relationships
- Downtime caused by force majeure, hosting issues, or misuse
- Business disruption stemming from partner-side integrations
Enterprise and white-label use is provided as-is unless otherwise guaranteed in a signed SLA.
8. Termination & Exit
Either party may terminate a white-label or enterprise agreement with:
- 30 days’ written notice (unless otherwise stated)
- Immediate cause-based suspension for breach, misuse, or legal violation
Upon exit, the partner must:
- Cease use of all branded materials
- Return or destroy all confidential assets and licenses
- Migrate or offboard clients without using CrownThrive systems post-termination
9. Version Control
Last Updated: July 25, 2025 Version: 1.0 This disclaimer evolves with new enterprise rollouts, technology integrations, and partner tiers within the CrownThrive ecosystem.