Melanin Magic Wholesale Onboarding & Success Playbook

Introduction

Welcome to the Melanin Magic Wholesale Partner Program. This playbook guides new salons, retailers, barbershops, and professional partners through onboarding, setup, training, merchandising, and early revenue optimization. Everything inside this guide is confidential and intended only for authorized wholesale partners and CrownThrive LLC internal teams.

Purpose of This Playbook

This playbook helps partners:

  • Launch Melanin Magic smoothly
  • Set up shelves, displays, and backbar
  • Train staff to represent the brand accurately
  • Build a 30-day sales plan
  • Understand ordering logic
  • Maximize margins and reorders

Section 1: Getting Started

Wholesale Account Activation

Once approved, partners receive:

  • Access to the wholesale portal
  • Authorized Retailer badge
  • MAP (Minimum Advertised Pricing) guidelines
  • Product knowledge materials

First Steps Checklist

  • Confirm business information
  • Review wholesale pricing and minimums
  • Read the Authorized Retailer Standards Guide
  • Determine your initial opening order volume

Section 2: Your First Wholesale Order

Recommended Opening Order Structure

Your first order sets the tone for your retail success.

We recommend:

  • 60 percent core SKUs
  • 30 percent styling and support SKUs
  • 10 percent samples and upsells

Core SKUs include:

  • Daily Miracle
  • MeloMoist Shampoo
  • MeloMoist Conditioner
  • Repair & Revive Treatment
  • Flex Paste
  • Elixir

Initial Order Minimum

Initial order requirement is $500.

How to Build Your First Cart

Add:

  • 12 to 18 units of best sellers
  • 6 units of supporting products
  • 6 to 12 samples

Section 3: Setting Up Your Retail Shelf

Visual Standards

Melanin Magic should appear premium and inviting.

Shelf setup guidelines:

  • Place best sellers at eye level
  • Group shampoos and conditioners together
  • Use clean, consistent facing
  • Stock samples at checkout stations
  • Use proper lighting to enhance visibility

Display Materials

If included in your order:

  • Shelf talkers
  • Product recommendation pads
  • Posters

Section 4: Setting Up Your Backbar

Backbar Essentials

Use liters or gallons for:

  • Moisture Shampoo
  • Volume Shampoo
  • MeloMoist Conditioner
  • Repair & Revive Treatment

Keep backbar organized:

  • Labeled dispensers
  • Temperature-controlled storage
  • FIFO rotation

Section 5: Staff Training

Training Topics for Your Team

Your staff should know:

  • Product benefits
  • Correct usage instructions
  • Which hair types benefit most
  • How to upsell naturally
  • MAP compliance rules

Internal Role Assignments

Assign:

  • A retail lead
  • A stock manager
  • A training coordinator

Section 6: 30-Day Sales Success Plan

Week 1: Launch & Education

  • Announce on social media
  • Train your team
  • Set up shelves and backbar

Week 2: Customer Introduction

  • Offer consultations
  • Introduce product recommendations
  • Demonstrate products during services

Week 3: Soft Promotion

  • Bundle packages (MAP-compliant)
  • Offer treatment upgrades
  • Use samples to drive interest

Week 4: Evaluate & Restock

  • Review top sellers
  • Prepare a reorder
  • Adjust shelf layout

Section 7: Pricing Strategy

Retailers must follow:

  • MAP pricing
  • No markdowns unless approved
  • Matching online and in-store pricing

Your margin target:

  • 40 percent minimum
  • 50 percent optimal

Section 8: Reordering Strategy

Reorder Frequency

  • High-volume: every 14 to 21 days
  • Medium-volume: every 30 days
  • Boutique: every 30 to 45 days

What to Reorder

  • Always reorder top movers first
  • Restock before inventory hits 30 percent
  • Order liters/gallons for backbar only

Section 9: Marketing & Launch Support

How to Introduce to Clients

Use:

  • Before/after photos
  • Consultations
  • Stylist recommendations

Social Media Best Practices

  • Use accurate product descriptions
  • Tag Melanin Magic
  • Highlight transformations

Section 10: Maximizing Revenue

Retail success comes from:

  • Bundling core products
  • Adding treatments to services
  • Training staff regularly
  • Maintaining proper inventory levels

Section 11: Avoiding Common Pitfalls

Avoid:

  • Running out of top sellers
  • Overstocking slow items
  • Violating MAP pricing
  • Poor shelf presentation

Closing Summary

The Melanin Magic Wholesale Onboarding & Success Playbook gives you the roadmap for a successful launch, predictable revenue, and long-term wholesale growth. By following this system, retailers maximize their margins, improve product turnover, and maintain a strong partnership with Melanin Magic and CrownThrive LLC.

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