Platform Name: CrownRewards (My CrownRewards) Version: v1.0 Effective Date: July 30, 2025 Platform URL: https://crownthrive.com/portfolio-details/abkxy
Member Portal: My CrownRewards – https://mycrownrewards.comStaff Portal: CrownRewards Staff Dashboard Partner Portal: CrownRewards Partner Dashboard Governing Entity: CrownThrive, LLC
1. Purpose
This Addendum supplements the CrownThrive Master Terms by specifying rules for participation, point tracking, portal use, and data governance across member, staff, and partner roles in the CrownRewards program.
2. Definitions
- Member: Program participants who earn and redeem points at partner locations or via QR.
- Staff User: Authorized personnel issuing points, verifying activity, and managing customer accounts.
- Partner User: Retailers or brands integrating CrownRewards into their systems.
- Reward Dollars / Points: Earned per spend—e.g., 10 points per $1, exchanged for redeemable value.
3. Enrollment & Portal Access
- Members can enroll via in-store QR scan or online at
- Staff Portal access is granted via authenticated permissions through CrownThrive Help Center interfaces.
- Partner Portal integration requires onboarding per program standards.
4. Earning Points & Redemption
- Members earn points per purchase (e.g. 10 points per $1 in U.S. stores and eligible partners).
- Bonus offers and tier status (e.g. Platinum status at 2,500 points per year) apply additional multipliers.
- Points convert to Reward Dollars once 600 points are earned, valid per redemption rules.
- Returned items may adjust point balances, and tier resets occur in the calendar year following initial membership.
5. Acceptable Use & Conduct
- Membership misuse—multiple memberships per person, unauthorized point exchanges, scams—may result in account suspension.
- Partner or staff misuse of portal permissions or reward operations triggers disciplinary action up to and including termination.
6. Intellectual Property & Branding
- CrownRewards trademarks, program logos, and portal UI designs are proprietary to CrownThrive.
- Members and partners may not reproduce promotional assets without written authorization.
7. Data Privacy & Rights
- Personal data collected (user IDs, activity logs, partner data) are processed under CrownThrive’s global privacy compliance framework (GDPR, CCPA).
- Requests for data access, correction, or deletion should be sent to
8. Liability & Disclaimers
- The loyalty program is provided “as‑is” with no warranties of availability or reward value.
- CrownThrive limits liability to direct misuse; indirect or consequential damages are excluded.
9. Account Suspension & Termination
- Membership, staff, or partner access may be suspended or terminated immediately for policy violations. No refund or points redemption is guaranteed upon termination.
10. Dispute Resolution & Contact
For inquiries—including missing points, partner support, or portal access issues—email: [email protected] The Compliance & Ethics team aims to resolve within 10 business days.
11. Policy Amendments
Updates will be published solely at https://crownthrive.com/portfolio-details/abkxy. Continued use of any CrownRewards function implies acceptance of new terms. Prior versions are available upon request via [email protected].