Platform Name: XENthrive Version: v1.0 Effective Date: July 28th, 2025 URL: https://xenthrive.com Governing Entity: CrownThrive, LLC
1. Purpose
This addendum extends CrownThrive’s Master Terms by outlining platform-specific policies for XENthrive‑branded product ordering, retial and wholesale access, subscription usage, behavior standards, and IP guidelines.
2. Definitions
- Customer: Anyone purchasing or subscribing via XENthrive.
- Wholesale Partner: Verified businesses ordering in bulk under special terms.
- Product Content: Marketing materials, packaging, and brand assets published on the platform.
- Violation: Any breach of this Addendum or CrownThrive’s core policies.
3. Account & Access
- All users must register with accurate billing and tax details.
- Business wholesale accounts require proof of business status or reseller ID.
- Suspicious or fraudulent accounts may be suspended or terminated.
4. Acceptable Use
- Automated scraping of product recipes, pricing, or wholesale catalogs is prohibited.
- Misuse of affiliate or promotional codes, misleading reviews, or unauthorized reselling may result in removal.
5. Orders, Payments & Refunds
- Payments processed via checkout or webhook integration.
- Refunds accepted only in accordance with the CrownThrive global Refund Policy, unless otherwise specified.
- Subscription services auto-renew; cancellation notices must be submitted at least 7 days before renewal.
6. Intellectual Property
- XENthrive and CrownThrive retain all rights to product IP, branding, packaging designs, and media assets.
- Users are prohibited from copying, replicating, or distributing product assets without explicit permission.
7. Liability & Disclaimers
- All product descriptions and health claims are informational only and not medical advice.
- CrownThrive is not liable for indirect or consequential losses from product use or fulfillment issues.
8. Access Suspension & Termination
- Accounts may be suspended or terminated for fraudulent behavior, IP violations, or policy breaches.
- Such actions may be taken without prior notice and without refund.
9. Dispute Resolution & Contact
All support requests, order disputes, or policy inquiries must be emailed to: [email protected] The Compliance & Ethics Team aims to review and respond within 10 business days.
10. Policy Amendments
Revisions will be posted at https://xenthrive.com. Continued platform use after any changes indicates acceptance of new terms. Requests for past versions or clarifications can be sent to [email protected].