Troubleshooting: Common Questions (For Members & Sponsors)

Q1: How many seats are in each room?

  • Regional Auditoriums: 602 seats.
  • Modern Auditoriums: 102 seats.
  • Classrooms: 38 seats.
  • Pro Workshops: 25 seats.
  • VIP Lounges: 8 seats.
  • Sponsored Booths: 3–7 seats.
  • Sponsored Stages: 120 seats.

Q2: Can sessions be recorded?

  • Yes, hosts can record sessions.
  • Recordings are typically available for Pro and VIP members.
  • Sponsors may request branded recordings for their events.

Q3: Can I move between rooms?

  • Yes, members can freely switch between rooms via navigation tabs.
  • VIP members may bypass waiting lists.

Q4: What if I forget my membership level?

  • Check your account status in portal.crownthrive.com.
  • Contact support if access seems incorrect.

Q5: Can sponsors sell directly in rooms?

  • Yes, via embedded CTAs and landing page forms.
  • Transactions are handled externally by sponsor systems.

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