📘 CT-SOP-107.1.7 — Instructor Onboarding & Vetting SOP

Effective Date: July 27, 2025 Applies To: CrownThriveU Admins, CLO, Education Team, Platform Moderators, Affiliate Team Review Cycle: Quarterly or upon platform update Related Legal Depot Sections: Sections 4.1, 4.26, 6.1.3, CrownThriveU Addendum

1. Purpose

To ensure that all instructors teaching through CrownThriveU are properly vetted, legally protected, aligned with our mission, and empowered to teach high-quality, systematized content that respects user safety and platform standards.

2. Scope

This SOP applies to:

• Individual instructors applying to teach courses
• Guest experts contributing to course bundles or workshops
• Partnered organizations with instructor access
• Re-onboarding returning instructors after account inactivity or flagging

3. Required Inputs

4. Process Steps

4.1 Step 1: Application Submission

• Instructor submits:
• Course proposal
• Bio, topic focus, experience
• Signed Instructor Agreement (auto-generated)
• Application time: 15–30 minutes

4.2 Step 2: Review & Vetting

• Education Team reviews:
• Teaching clarity and structure
• Topic relevance to CrownThriveU categories
• Instructor tone (must align with values and integrity)
• Legal Team verifies:
• Instructor agreement (IP terms, royalty terms)
• Instructor identity (optional, by request or flag)

4.3 Step 3: Sample Content Approval

• Instructor must upload:
• 1 full sample lesson
• Optional: course overview video
• Platform Moderator reviews for:
• Policy compliance (no hate speech, fraud, misleading claims)
• Audio/video quality standards
• If accepted, course slot is opened in dashboard

4.4 Step 4: Onboarding & Activation

• Instructor receives:
• Access to CrownThriveU dashboard
• Branding toolkit (fonts, logos, guidelines)
• Crown Affiliates referral system invitation
• Course building support checklist (optional)

4.5 Step 5: Listing Go-Live

• Instructor uploads full content package (video, quizzes, templates)
• Courses reviewed in final stage by Education Admin
• Instructor profile goes live and is linked to CrownThrive.com + ThrivePush marketing flows

5. Escalation Contacts

6. Compliance Markers

✅ Instructor Agreement signed ✅ Sample lesson uploaded and approved ✅ Course content reviewed for compliance ✅ Payment account linked ✅ Profile and course listing live ✅ Internal SOP recorded and updated

7. Version Control

• Version: 1.0
• Last Updated: July 27, 2025
• Maintained By: CLO + CrownThriveU Director
• Next Review Due: October 2025