📘 CT-SOP-108.1.8 — Affiliate Payout & Tracking SOP

Effective Date: July 27, 2025 Applies To: Affiliate Team, CLO, CTO, Finance Ops, Brand Directors Review Cycle: Quarterly or upon payout structure change Related Legal Depot Sections: Sections 4.2, 4.4, 4.26, Crown Affiliates Terms

1. Purpose

To protect the financial accuracy, legal defensibility, and transparency of all affiliate marketing payouts made by CrownThrive platforms—ensuring that affiliates are paid based on verified actions and tracked conversions only.

2. Scope

This SOP applies to:

• All Crown Affiliates partners
• All brand, instructor, or product-based affiliate programs
• CrownThriveU, Locticians, ThriveSeat, AdLuxe, ThriveWick, and XENthrive campaigns
• One-time promo codes and recurring commissions

3. Required Inputs

4. Process Steps

4.1 Step 1: Tracking Setup

• Affiliate receives tracking key (e.g.,
• Tracking embedded into:
• Platform URLs
• Instructor listings
• Service or product pages
• Each conversion tracked via:
• Cookie or session-based ID
• Server-side event verification (via ThrivePush or Stripe)

4.2 Step 2: Commission Accrual

• Commission types:
• One-time sale % (standard)
• Recurring subscription %
• Bounty for free signup or event registration
• Commission added to dashboard after:
• Successful payment confirmation
• Refund window expires (7–14 days)
• Fraud filters:
• Duplicate IP
• Fake signups
• High volume from suspicious locations

4.3 Step 3: Monthly Review

• Every 1st–5th of the month:
• Run payout eligibility report
• Flag suspicious or unverifiable earnings
• CLO reviews appeals or disputed claims
• Final report exported for processing

4.4 Step 4: Payout Processing

• Payouts issued between the 7th–10th of each month
• Minimum payout threshold: $20
• Payment methods:
• Stripe (preferred)
• PayPal
• Bank transfer (by request over $500)
• Commission marked as "Paid" in dashboard

4.5 Step 5: Appeals or Disputes

• Affiliate has 7 days post-payout to dispute:
• Incorrect totals
• Missing conversion
• Commission miscalculation
• All disputes reviewed by Affiliate Admin + CLO

5. Escalation Contacts

6. Compliance Markers

✅ Affiliate ID issued and linked ✅ Terms & Conditions accepted ✅ Payout account verified ✅ Conversion validated and not refunded ✅ Payment issued on schedule ✅ Fraud filters run monthly

7. Version Control

• Version: 1.0
• Last Updated: July 27, 2025
• Maintained By: CLO + Affiliate Admin + Finance Ops
• Next Review Due: October 2025