📚 Why Version Control Matters
As platforms grow, evolve, and add new features, our policies and support materials must evolve too. That’s why:
- Every public article is timestamped
- We maintain a changelog of all published updates
- Legacy documents are archived (not deleted) for transparency
📅 How Often We Update Articles
Content Type | Update Frequency |
SOPs & Legal Policies | Every 90 days or as needed |
Support & Help Articles | Every 60–90 days |
Urgent Edits (Security) | Immediately, with annotation |
Archived/Retired Content | Marked and versioned |
All articles are reviewed during quarterly governance audits or sooner if:
- A platform feature is changed
- A new regulation (GDPR/CCPA) affects operations
- A major user concern prompts clarification
🔁 Where Updates Are Logged
Updates are tracked and published across:
- ✅ Article footers (with “Last Updated” date)
- ✅ Legal Depot Index (for policies and SOPs)
- ✅ Changelog section inside the Help Center (coming soon)
- ✅ Partner newsletters or dashboard banners (for major changes)
You can always request a record of policy history by emailing [email protected].
📬 How You'll Be Notified
Update Type | Who Gets Notified | Method |
Platform Policy Changes | All users on that platform | Dashboard banner + email |
Affiliate/Partner Terms | Active instructors & affiliates | Direct email from Admin |
Legal or Privacy Updates | All users | Help Center banner + Email |
Minor Support Edits | Internal teams only | Internal Slack or Portal notification |
📁 What Happens to Old Versions?
We never erase policy history. Instead:
- Outdated articles are moved to the Legacy folder
- Links are redirected to the current version
- All archived docs are:
- Timestamped
- Indexed
- Made available for legal review if needed
✅ Your Rights as a Member
You have the right to:
- Access the current and past versions of major policies
- Ask questions before agreeing to updated terms
- Appeal decisions based on previous versions (within 30 days of change)
🧾 Version Control
- Published On: July 27, 2025
- Last Reviewed: July 27, 2025
- Next Review Due: October 2025
- Maintained By: CLO + Help Center Admin